Acceptable Use & Community Guidelines

Effective date: Effective upon publication

These Acceptable Use & Community Guidelines (the "Guidelines") govern your conduct on, and the content you contribute to, the KOKO website, app, and services (the "Platform"), operated by KOKO Industries LLC ("KOKO," "we," "us"). They are incorporated by reference into, and are part of, the Terms of Service, and are read together with the Privacy Policy. Capitalized terms not defined here have the meaning given in the Terms of Service. Violating these Guidelines is a breach of the Terms of Service and may result in removal of Content, suspension or termination of your account, and referral to law enforcement.

KOKO is a neutral discovery and information platform. We are not a gym, coach, event organizer, or host; we do not vet, verify, certify, supervise, or endorse any user, gym, coach, session, or venue; and we do not control any in-person training or interaction surfaced through the Platform. You are responsible for your own conduct, your own safety, and everything you post. These Guidelines set the minimum standard — they are not a promise by KOKO to police, and they do not shift responsibility for your conduct or safety to KOKO.

1. Who these Guidelines apply to

These Guidelines apply to every user of the Platform, including players, coaches, gyms, hosts, and organizers, and to all Content you submit, post, transmit, or make available — profiles, sessions, listings, photos, videos, reviews, messages, and any other material.

2. Eligibility

You must be 18 years of age or older and able to form a binding contract to use the Platform. KOKO is not directed to children under 13. Unaccompanied minors are not permitted at any session, event, or location surfaced through the Platform. Do not create an account for, post on behalf of, or arrange the attendance of a minor except as expressly permitted and in compliance with all applicable laws and the supervision requirements of the relevant gym, coach, or host.

3. Content standards

You are solely responsible for your Content. You represent and warrant that you own or have all necessary rights to your Content and that it is accurate, lawful, and does not violate these Guidelines or the rights of any third party. Content must be truthful, first-hand, and not misleading.

4. Prohibited content

Do not post, upload, or transmit any Content that:

• is unlawful, or promotes, facilitates, or instructs any unlawful act;
• is threatening, harassing, bullying, defamatory, or intended to intimidate, degrade, or incite violence against any person or group;
• constitutes hate speech or attacks or demeans a person or group on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic;
• is sexually explicit, pornographic, or sexualizes any person; any content that sexualizes a minor is strictly prohibited and will be reported to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement;
• depicts, glorifies, or promotes gratuitous or unlawful violence, self-harm, or the abuse of any person or animal;
• infringes any copyright, trademark, trade secret, right of publicity, privacy right, or other intellectual-property or proprietary right;
• discloses another person's private, personal, or identifying information without their consent (doxxing), including images or video of a person taken or shared without consent;
• is false, deceptive, or fraudulent, including fake, incentivized, or retaliatory reviews; or
• contains a virus, malware, or code designed to disrupt, damage, or gain unauthorized access to any system or data.

5. Prohibited conduct

You agree that you will not:

• Misrepresent your identity, rank, belt, lineage, affiliation, credentials, insurance, or qualifications, or those of any gym, coach, or session. Rank and lineage are matters of trust in the martial-arts community; falsifying them is a serious violation and may also be unlawful.
• Impersonate any person or entity, or falsely state or imply an affiliation, endorsement, or sponsorship, including of or by KOKO.
• Harass, stalk, threaten, intimidate, or endanger any person, on or off the Platform.
• Use any information from the Platform to locate, track, follow, surveil, or monitor any individual — including any turnout, attendance, session, or profile information — or to determine or predict that a specific person will be at a specific place or time. KOKO shows turnout and attendance only in aggregate and does not support tracking of any individual; using the Platform to defeat that protection is strictly prohibited.
• Arrange, promote, or use the Platform to facilitate any unsanctioned fight, assault, ambush, "call-out," or act of violence, or any training or event that a reasonable person would understand to be intended to harm a person rather than to train.
• Scrape, harvest, crawl, index, or copy Platform data except as expressly permitted in writing; circumvent any access control, rate limit, or security measure; or access the Platform by automated means without our permission.
• Spam, phish, chain-market, or send unsolicited or bulk commercial communications; operate a fake, duplicate, or bot account; or manipulate listings, reviews, rankings, or turnout figures.
• Interfere with, disrupt, or place an unreasonable load on the Platform or its infrastructure; or attempt to probe, scan, or test the vulnerability of any system.
• Use the Platform for any commercial purpose not expressly authorized, or in any manner that violates any applicable law, regulation, or third-party right.

6. Hosting and attending in-person sessions

The Platform lets users surface, host, and attend in-person training sessions at gyms, parks, beaches, private property, and other venues. KOKO does not organize, host, supervise, staff, insure, or inspect any session, and is not a party to any interaction between users. The following rules apply, and do not limit your obligations under the Terms of Service, including its assumption-of-risk, waiver, and release provisions.

6.1 If you host or post a session

You represent and warrant that you:

• have the legal right to use the location and have obtained every permit, permission, reservation, or authorization required by the property owner, gym, or governing authority;
• will comply with all venue rules, posted regulations, and applicable laws (including park, beach, and permit rules);
• will not host a session at a location where doing so is prohibited, trespassing, or unsafe;
• will not represent yourself as certified, insured, ranked, or affiliated in any way that is untrue;
• are solely responsible for the safety, supervision, conduct, and outcomes of the session, including screening participants, maintaining any equipment, and requiring any waiver you deem appropriate; and
• will not permit unaccompanied minors, and will comply with all supervision and consent requirements for any minor lawfully present.

Posting or sponsoring a session does not make KOKO the organizer or host of that session.

6.2 If you attend a session

Martial arts, grappling, striking, sparring, and combat-sports training and events are inherently dangerous and carry a risk of serious injury, permanent disability, and death. You attend any session at your own risk. You are responsible for:

• independently confirming the legitimacy, qualifications, insurance, and safety of any host, coach, gym, session, or venue — KOKO does none of this for you;
• assessing your own physical condition and fitness to train, and stopping if unsafe;
• signing and complying with any on-premises waiver, rules, and instructions of the gym, coach, or host; and
• your own conduct toward, and safety around, other participants.

In an emergency, or if you witness a crime or serious injury, contact 911 and the appropriate authorities directly. KOKO is not an emergency service and cannot respond to emergencies.

7. Reviews, ratings, and reputation

Reviews and ratings must reflect a genuine, first-hand experience. Do not post fake, paid, incentivized, coordinated, or retaliatory reviews; do not review your own gym, session, or a competitor to manipulate reputation; and do not post defamatory statements or false statements of fact. Opinions must be honestly held.

8. Coaches, gyms, and hosts

If you list as a coach, gym, or host, you are an independent third party, not an agent, employee, or partner of KOKO, and you must not represent otherwise. You are responsible for your own licensing, insurance, taxes, permits, safety practices, and compliance with all laws. You must accurately represent your credentials, rank, lineage, affiliation, and the nature of your services. Some directory listings are compiled by KOKO from publicly available sources to seed the map; if you operate a listed gym or are a listed coach, you may claim, correct, or request removal of your listing at contact@downloadkoko.com.

9. Others' privacy

Respect the privacy of others. Do not post another person's personal or identifying information without consent; do not post photos or video of identifiable people without their consent, particularly of minors; and do not use the Platform to compile, infer, or publish where a specific individual trains or will be. See also our Privacy Policy.

10. Reporting violations

If you encounter Content or conduct that violates these Guidelines, report it to contact@downloadkoko.com with enough detail for us to review it. Reporting a violation does not obligate KOKO to take any particular action, and is not a substitute for contacting law enforcement in an emergency. Do not attempt to handle a threat, crime, or emergency through KOKO — contact the authorities.

11. Enforcement

KOKO may, in its sole discretion and without prior notice or liability, remove or restrict any Content, limit visibility of any listing, and suspend or terminate any account for any actual or suspected violation of these Guidelines, the Terms of Service, or applicable law, or to protect users or the public. We may also preserve and disclose information as described in the Privacy Policy and as required by law, and may refer conduct to law enforcement.

KOKO has no obligation to monitor the Platform, but may do so. As an interactive computer service, KOKO acts as a conduit for third-party Content and is not the publisher or speaker of that Content; we do not guarantee its accuracy, legality, or safety, and we are not responsible for Content posted by users or third parties. Our decision not to act in one case does not waive our right to act in another. These remedies are in addition to all others available to KOKO at law or under the Terms of Service.

12. Changes to these Guidelines

We may update these Guidelines from time to time. Material changes will be communicated, and your continued use of the Platform after the effective date constitutes acceptance. The current version always governs.

13. Contact

KOKO Industries LLC · contact@downloadkoko.com